Research Operations Manager

Research Operations Manager

About Public First 

Public First is a specialist consultancy, helping charities, philanthropists, public sector bodies, global brands and start-ups improve public policy. Based in London, we have worked in more than thirty international markets. 

We are part think tank, part strategic consultancy, part polling company, and part communications agency. In other words, we bring together the different disciplines that make policy happen and work. 

Our recent projects have included:  

  • Helping Google quantify their economic and social impact in over 20 countries across Europe, the Middle East, Africa and North America. 
  • Examining  the future of British media and entertainment with Sky. 
  • Running the Hybrid Work Commission on the economic and policy impact of the shift towards more flexible working
  • Measuring the economic impact of Uber in over 15 countries, including in Europe, the Middle East, Asia and North America. 
  • Exploring public attitudes to AI in the UK and US

The Role

We are currently looking to recruit a highly motivated and organised Research Operations Manager to help scale our Economics, Tech, Polling and Impact practices. 

This position will be critical to building a fast-growing research team, and ensuring we work effectively with some of the world’s biggest businesses. 

In the role, you will support projects exploring public attitudes and policy options for some of the biggest issues of our time, including AI, climate change, and political polarisation. 

Core responsibilities:

  • Leading on project management for domestic and international clients, often managing 6+ figure budgets.
  • Supervising  timelines, client engagement, and deliverables across our portfolio of research projects.
  • Designing, improving and implementing new internal systems to help us scale further.

The right candidate will have:

  • Significant  experience with project management
  • Strong communication and organisational skills 
  • Demonstrated interest in public policy 
  • Experience in liaising with clients or high-value stakeholders in a professional manner

We work in a mix of in the office and at home, with our main office based in Westminster. Many of us, including the founders, have young children and we work hard to be family friendly.   International travel and work would be possible for future projects.

Research Operation Manager starting salaries will typically start from £38,000-£54,000, with flexibility depending on previous experience and skill. Note that we expect to appoint at the lower end of this band. 

How to Apply

This process will involve a short test prior to the interview which should take no longer than two hours. We will be interviewing on an ongoing basis, and encourage interested individuals to apply as soon as possible.

We are committed to equality, diversity and inclusion in employment and we would particularly like to encourage applications from underrepresented groups.

To apply:

  1. Please fill in the form at by no later than midnight on 26th July 2024.
  2. Successful candidates will be invited to attend a virtual interview. 
  3. The final candidates will then be invited to an in-person interview at our office in Westminster.